The SaaS startup blueprint
How a typical SaaS startup runs: 6 roles across 5 departments, 6 systems, and 3 core processes totalling 13 steps, 2 of them manual. Every process is mapped step by step on its own page.
Whose model is this? Ours. This blueprint is OurIdea.ai's own reference map, the same starter template abi. Clone applies for this business type. It describes a typical setup so you have something concrete to react to. It does not describe any company listed in this directory, and no listed company should be assumed to work this way.
The processes
This is where automation conversations should start. Each process lists its steps in order, names the system each step lives in, and marks the steps no system covers.
The systems
The software a business of this type typically already pays for. Automation work is mostly making these talk to each other.
- HubSpotCRM
- StripeBilling
- IntercomSupport
- LinearIssue tracking
- Google Analytics 4Analytics
- NotionDocumentation
The roles
- Leadership Founder
- Sales Account Executive, Sales Development Rep
- Customer Success Customer Success Manager
- Product Engineer
- Marketing Growth Marketer
Outside the building
Work does not stop at the org chart. These are the external parties a typical SaaS startup exchanges work with, and the process each touches.
- Paying customer customer
Sign-ups, support, renewals · Trial to paid - Investor investor
Monthly update and board pack